Frequently Asked Questions about Car Rental in Kyrgyzstan
You can rent if you are legally able to sign a rental agreement with AYDO, take responsibility for the vehicle for the whole rental period and show valid documents:
- passport
- driving licence
Who can drive?
Anyone named in the rental agreement who meets these requirements:
| Vehicle class | Age | Licence held for |
| SUV | 25–75 years | at least 5 years |
Who cannot drive?
Anyone who is not named in the rental agreement.
The rental process step by step: How to rent a car with AYDO.
Our office phone number is printed on your rental agreement, which you receive when you collect the car.
Drivers must be at least 25 years old and have held a driving licence for at least 5 years. The maximum age is 75.
Unfortunately not. Our insurance only allows drivers aged 25 and over.
You need your original driving licence plus either an International Driving Permit (IDP) or a translation of your licence into Russian or Kyrgyz. If you don’t have an IDP, we make the translation for 30 EUR in one business day — see IDP or licence translation for Kyrgyzstan.
Check that your licence is valid for the whole rental period.
You need a valid category B licence that you have held for at least 5 years, plus an International Driving Permit or a translation of your licence into Russian or Kyrgyz (see the previous question).
No. You show your original driving licence at the office when you collect the car.
No, we only accept the original. It must be legible, in good condition and valid for the whole rental period.
No. Pick-up and return are only possible at our office in Bishkek, between 9:00 and 18:00.
No, we have no desk at Manas airport. Our driver meets you on arrival and takes you to our office in Bishkek. The transfer costs 35 EUR; add it as an option when you book the car. We don’t offer a transfer back to the airport.
We count calendar days, regardless of the pick-up time. Example: 1 June to 9 June 2026 is 9 rental days.
Partly paid booking: we hold the car until 18:00 on the first rental day. After that the booking is cancelled automatically.
Fully paid booking: the car stays reserved for the whole booked period, and you can pick it up on any day within it.
You can return the car until 18:00 at the latest. A later return may incur a penalty under the rental agreement.
If the police fine you, you receive a payment slip and pay it at the nearest bank branch. If you can’t find a way to pay, bring the slip to our office and we will help.
Fines from traffic cameras are sent to you by email within 21 business days.
Processing fee: 2,000 KGS per fine.
The customer named in the rental agreement is liable for fines and other charges for traffic offences and for unpaid tolls or parking fees. These fines must be paid.
You can only dispute a fine directly with the authority that issued it, in the form and within the deadline stated in the notice.
No, our cars may only be driven in Kyrgyzstan. Trips to neighbouring countries are not allowed.
For border zones inside Kyrgyzstan, such as Kel-Suu lake, Enilchek or Lenin Peak base camp, you need a border permit.
When you book, you make a prepayment online; the balance is paid at the office when you collect the car. At the office we accept:
- bank cards
- cash in Kyrgyz som (KGS)
The security deposit is separate and can only be made with a credit card (see the next question).
The security deposit is 30,000 KGS for all vehicles. It is blocked (pre-authorised) on your credit card when you collect the car, not charged.
Requirements:
- a physical VISA or Mastercard credit card;
- one card can only be used to block one deposit.
Not accepted: cash, American Express, or Revolut and similar cards.
No. The amount is only blocked (pre-authorised) when you collect the car, not charged.
This depends on your bank and can take up to 21 business days.
No, fuel is not included in the rental price.
Fuel policy: same to same. You get the car with some fuel in the tank and return it with the same level.
All our cars run on petrol: fill up with AI-92 or AI-95, never diesel. Where to refuel on the road: Petrol stations in Kyrgyzstan.
Yes, a second driver is free of charge. A third and fourth driver can be added for a fee.
If the car breaks down, proceed as follows:
1. Act immediately
• If a mechanical fault occurs, stop the car straight away to avoid more serious damage.
• Driving on with a faulty car is not allowed, as it may cause an accident.
2. Inform the office
• Contact the AYDO office immediately and describe the problem in detail.
• Follow the instructions of our staff.
Repair conditions
Renter’s liability
• If the breakdown was caused by the driver and is not covered by insurance, the renter pays for the repair under the rental agreement.
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How the breakdown is fixed
1. Repair on site
- If there is a suitable workshop with qualified mechanics nearby, the car can be repaired on site.
- An AYDO mechanic agrees all details with the workshop.
- If needed, AYDO sends spare parts to the workshop.
2. Service team
- In some cases, a service team can be sent to the breakdown site.
- How fast it arrives depends on the distance and how accessible the route is.
3. Transport to Bishkek
- If the car cannot be repaired on site, it is taken to Bishkek by tow truck.
- If a minor fault still allows driving, you may drive to the workshop yourself after agreeing this with AYDO.
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Additional conditions
In rare cases, the repair is only possible at a specialist workshop in Bishkek and may take longer. In that case:
- You are refunded for unused rental days.
- Costs of forced route changes, accommodation or other expenses are not refunded.
1. Make sure everyone is safe and nobody needs medical help.
2. Call us – we will agree on the best way to proceed in your situation.
3. Call the police to the scene (emergency number 102).
4. Take photos of the car and the accident scene from different angles.
5. Follow the instructions of the police. The driver must be present in person.
- The police keep your driving licence and the car’s registration document.
- The car is taken to a police car park.
- The police prepare the accident documents (accident resolution, accident diagram, accident certificate) and arrange a medical alcohol test.
Police procedures take at least one business day.
6. Pay the official fines and fees for involvement in the accident, towing and property damage.
7. Collect all the required documents.
8. Come to our office to sign the documents and complete the formalities.
What the insurance covers: Insurance.
The credit card is the guarantee for the rental: the security deposit is blocked on it. Show the card at the office when you collect the car.
Yes, GPS works everywhere – even where there is no mobile signal.
For driving across the country, offline apps such as Organic Maps or Maps.me work well; in cities Google Maps is handy too. Keep in mind that no app knows the exact road conditions in Kyrgyzstan: some show roads that no longer exist, wrong routes or driving times that are too short. Which apps have proven themselves: Navigation apps for Kyrgyzstan.
Only if it is dirty inside. If the outside is very dirty, it’s best to stop at a car wash before returning it.
Yes. The rooftop tent sleeps two adults, opens in two to three minutes and costs 30 EUR per day, tent and mattress included. It fits the Lada Niva, Mitsubishi Pajero and Pajero Sport, Nissan Patrol and X-Terra, and Toyota 4Runner, Fortuner, Land Cruiser and Sequoia.
All details: 4×4 with rooftop tent rental. You can also add camping equipment to your booking.
Yes, if a car is available for the new dates. If you are already on the road, come to our office to sign new rental papers – unfortunately this can’t be done remotely.